Privacy Policy

1. Introduction

Welcome to Kofeinaya Salyami's Privacy Policy. This document explains how we collect, use, and protect your personal information when you visit our website or use our services.

At Kofeinaya Salyami, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Contact information (name, email address, phone number, postal address)
Property details relevant to solar installation
Communication preferences
Information provided in correspondence with us

2.2 Technical Information

IP address
Browser type and version
Operating system
Referring website
Time and date of your visit
Pages visited

3. How We Collect Information

We collect information through various methods:

Direct interactions: When you fill out forms on our website, subscribe to our newsletter, request a quote, or contact us
Automated technologies: Through cookies and similar technologies when you browse our website
Third parties: We may receive information about you from third parties such as business partners or service providers

4. How We Use Your Information

We use your information for the following purposes:

To provide and manage the services you request
To communicate with you about inquiries, quotes, or services
To send you marketing communications (if you have opted in)
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: Where you have given us permission to process your data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests
Legal obligation: Where we need to comply with a legal or regulatory obligation

6. Cookies

Our website uses cookies to enhance your browsing experience and provide certain features. You can control cookies through your browser settings and our cookie consent tool. For more information, please see our Cookie Policy.

7. Data Sharing

We may share your personal information with:

Service providers who perform services on our behalf
Professional advisers including lawyers, bankers, auditors, and insurers
Tax authorities, regulators, and other authorities when required by law
Third parties in connection with a sale, merger, or reorganization of our business

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Rights

Under data protection laws, you have rights including:

The right to access your personal data
The right to correction of your personal data
The right to erasure of your personal data
The right to object to processing of your personal data
The right to restrict processing of your personal data
The right to data portability
The right to withdraw consent

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website with the effective date at the top of the page.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: 01632 960123

Address: 123 Solar Way, London, SW1 1AA